Cambridge IELTS 14 Listening Test 1
4 parts · 40 questions · 30 minutes
A tourist reporting a theft at a police station
Questions 1–10
Complete the form below. Write ONE WORD AND/OR A NUMBER for each answer.
CRIME REPORT FORM
Type of crime: theft
Personal information
Name: Louise Taylor
Nationality: (1) …………………………
Date of birth: 14 December 1977
Occupation: interior designer
Reason for visit: business (to buy antique (2) …………………………)
Length of stay: two months
Current address: (3) ………………………… Apartments (No 15)
Details of theft
Items stolen:
• a wallet containing approximately £ (4) …………………………
• a (5) …………………………
Date of theft: (6) …………………………
Possible time and place of theft
Location: outside the (7) ………………………… at about 4 pm
Details of suspect:
• some boys asked for the (8) ………………………… then ran off
• one had a T-shirt with a picture of a tiger
• he was about 12, slim build with (9) ………………………… hair
Crime reference number allocated
(10) …………………………
An induction talk for new apprentices
Questions 11–12
Questions 11 and 12: Choose TWO letters, A–E.
11. Which TWO pieces of advice for the first week of an apprenticeship does the manager give? Advice selection (lower letter)
A get to know colleagues
B learn from any mistakes
C ask lots of questions
D react positively to feedback
E enjoy new challenges
12. Which TWO pieces of advice for the first week of an apprenticeship does the manager give? Advice selection (higher letter)
A get to know colleagues
B learn from any mistakes
C ask lots of questions
D react positively to feedback
E enjoy new challenges
Questions 13–14
Questions 13 and 14: Choose TWO letters, A–E.
13. Which TWO things does the manager say mentors can help with? Mentor selection (lower letter)
A confidence-building
B making career plans
C completing difficult tasks
D making a weekly timetable
E reviewing progress
14. Which TWO things does the manager say mentors can help with? Mentor selection (higher letter)
A confidence-building
B making career plans
C completing difficult tasks
D making a weekly timetable
E reviewing progress
Questions 15–20
What does the manager say about each of the following aspects of the company policy for apprentices? Write the correct letter, A, B or C, next to Questions 15–20.
Company policy for apprentices
A It is encouraged.
B There are some restrictions.
C It is against the rules.
15. Using the internet
16. Flexible working
17. Booking holidays
18. Working overtime
19. Wearing trainers
20. Bringing food to work
Two students planning a presentation on cities built by the sea
Questions 21–25
Choose the correct letter, A, B or C.
21. Cities built by the sea Carla and Rob were surprised to learn that coastal cities
A contain nearly half the world’s population.
B include most of the world’s largest cities.
C are growing twice as fast as other cities.
22. Cities built by the sea According to Rob, building coastal cities near to rivers
A may bring pollution to the cities.
B may reduce the land available for agriculture.
C may mean the countryside is spoiled by industry.
23. Cities built by the sea What mistake was made when building water drainage channels in Miami in the 1950s?
A There were not enough for them.
B They were made of unsuitable materials.
C They did not allow for the effects of climate change.
24. Cities built by the sea What do Rob and Carla think that the authorities in Miami should do immediately?
A take measures to restore ecosystems
B pay for a new flood prevention system
C stop disposing of waste materials into the ocean
25. Cities built by the sea What do they agree should be the priority for international action?
A greater coordination of activities
B more sharing of information
C agreement on shared policies
Questions 26–30
What decision do the students make about each of the following parts of their presentation? Choose FIVE answers from the box and write the correct letter, A–G, next to Questions 26–30.
Decisions
A use visuals
B keep it short
C involve other students
D check the information is accurate
E provide a handout
F focus on one example
G do online research
26. Historical background
27. Geographical factors
28. Past mistakes
29. Future risks
30. International implications
A lecture on marine renewable energy
Questions 31–40
Complete the notes below. Write ONE WORD ONLY for each answer.
Marine renewable energy (ocean energy)
Introduction
More energy required because of growth in population and (31) …………………………
What’s needed:
• renewable energy sources
• methods that won’t create pollution
Wave energy
Advantage: waves provide a (32) ………………………… source of renewable energy
Electricity can be generated using offshore or onshore systems
Onshore systems may use a reservoir
Problems:
• waves can move in any (33) …………………………
• movement of sand, etc. on the (34) ………………………… of the ocean may be affected
Tidal energy
Tides are more (35) ………………………… than waves
Planned tidal lagoon in Wales:
• will be created in a (36) ………………………… at Swansea
• breakwater (dam) containing 16 turbines
• rising tide forces water through turbines, generating electricity
• stored water is released through (37) …………………………, driving the turbines in the reverse direction
Advantages:
• not dependent on weather
• no (38) ………………………… is required to make it work
• likely to create a number of (39) …………………………
Problem:
• may harm fish and birds, e.g. by affecting (40) ………………………… and building up silt
Ocean thermal energy conversion
Uses a difference in temperature between the surface and lower levels
Water brought to the surface in a pipe
Answers
1. Canadian
2. furniture
3. Park
4. 250
5. phone
6. 10 September
7. museum
8. time
9. blond
10. 87954 82361
11. get to know colleagues
12. ask lots of questions
13. making career plans
14. reviewing progress
15. B
16. B
17. C
18. A
19. A
20. C
21. include most of the world’s largest cities.
22. may bring pollution to the cities.
23. They did not allow for the effects of climate change.
24. pay for a new flood prevention system
25. greater coordination of activities
26. B
27. A
28. F
29. G
30. C
31. industry
32. constant
33. direction
34. floor
35. predictable
36. bay
37. gates
38. fuel
39. jobs
40. migration
Explanations
- 1. Canadian
- The officer asks 'are you resident in the UK?' and Louise answers 'No, I'm actually Canadian.' The 'No' rejects the UK, and 'actually' introduces the correction — her nationality is Canadian.Common trap: A second nationality in the very next clause. 'My mother was British' is a family detail, not Louise's own nationality, and the officer's 'resident in the UK' plants the same idea just before the answer.
- 2. furniture
- Louise explains her trip: 'I'm an interior designer and I come over to buy old furniture, antiques you know.' The note prints 'antique', so the gap takes what she buys — furniture. 'Old furniture' and 'antiques' are the same goods described twice.Common trap: Job named in the same sentence. 'Interior designer' answers why she is qualified to buy, not what she buys — and the note has already supplied 'business' as the reason for the visit.
- 3. Park
- 'Well at present I've got a place at Park Apartments, that's on King Street.' 'At present' matches the note's 'Current address', and the apartment number 15 is confirmed a few lines later.Common trap: Previous address on the same street. Riverside Apartments follows immediately and shares King Street, but the past tense 'I was staying' and the six-week limit mark it as where she used to live.
- 4. 250
- Louise works the figure out aloud: 'there was quite a bit of cash there — about £250 sterling, I should think. I withdrew £300 from my account yesterday, but I did a bit of shopping, so I must have already spent about £50 of that.' The amount in the wallet when it was stolen is the £250 she states first; the other two figures are her reasoning.Common trap: Three sums in three lines. £300 is what she took out and £50 is what she spent — the arithmetic is spoken after the answer, so anyone still calculating writes the wrong figure.
- 5. phone
- After the wallet, Louise realises something else has gone: 'then I realised my phone had gone as well. It was only a week old, and that's when I realised I'd been robbed.' 'As well' marks it as the second stolen item, which is what the note's second bullet asks for.Common trap: Two valuables named but explicitly not taken. The credit cards are kept elsewhere and the car keys survived — both are flagged with reassurance words ('fortunately', 'at least') that signal they are not part of the loss.
- 6. 10 September
- Louise confirms the theft was yesterday and the officer converts that to a date: 'So that was September the tenth.' The officer's restatement is the answer, and the note's format takes the day before the month.Common trap: The other date on the form. Her date of birth is given earlier in exactly the same day-and-month shape, and it is the only competing date in the section.
- 7. museum
- Louise traces her afternoon: she and a friend 'spent a couple of hours in the museum', and 'as we were leaving there, at about 4 o'clock, a group of young boys ran up to us'. The note says 'outside the _____ at about 4 pm', and the boys approached as they came out of the museum.Common trap: Where she noticed it versus where it happened. The supermarket is where she opened the bag and found the wallet gone, and the apartment is where the afternoon started — only the museum has the 4 o'clock time attached.
- 8. time
- The boys 'were really crowding round us, and they were asking us what time it was, then all of a sudden they ran off'. The note follows the same order — asked for something, then ran off — so the gap takes what they asked for: the time.Common trap: No competing request — the boys ask for only one thing. The trap is the crowding, which is the distraction technique rather than something they asked for.
- 9. blond
- Asked about hair colour, Louise says 'I do remember that — he was blond. All the others were dark-haired.' The description belongs to the boy who did most of the talking, aged about twelve and quite thin, which matches the rest of the note line.Common trap: Opposite colour in the next breath. 'Dark-haired' describes the rest of the group, and it is the last colour spoken — the note asks only about the boy already described as about twelve and slim.
- 10. 87954 82361
- The officer closes with the reference number for the insurance claim: 'So this is ten digits: 87954 82361.' He announces the length first, which is the cue to expect ten digits and to check nothing is dropped.Common trap: No competing number — the trap is length. 'Ten digits' is stated in advance precisely because the string is long enough to lose a digit mid-way.
- 11. get to know colleagues
- Janet gives two concrete instructions for week one. The first is social: 'You'll be spending time in different departments during your first week so make an effort to talk to as many people as possible about their work — you'll make some new friends and find out lots of useful information.' Talking to as many people as possible and making friends is getting to know colleagues (A).Common trap: Reassurance dressed as advice. 'Quite challenging' supplies the word behind option E, and 'don't worry too much about trying to remember everything' sounds like guidance — but it tells you what not to bother with, and neither is one of the two actions requested.
- 12. ask lots of questions
- The second instruction is about asking: 'The important thing is to check with someone if you're not sure what to do — you'll find your supervisor is very approachable and won't mind explaining things.' Checking whenever you are unsure is asking lots of questions (C), and 'the important thing is' marks it as advice.Common trap: Learning and the supervisor both nearby. 'You're here to learn' pulls towards option B, but nothing is said about mistakes; the approachable supervisor pulls towards D, but that is about who to ask, not about reacting to feedback.
- 13. making career plans
- The mentor's role is set out by contrast — not doing your work, but asking about goals achieved and areas for improvement — and then extended: 'You can also discuss your more long-term ambitions with them as well.' Long-term ambitions are career plans (B).Common trap: A negated option and a misplaced word. Option C is stated then denied, and 'weekly' is spoken aloud but describes how often you meet, not that you make a weekly timetable.
- 14. reviewing progress
- The other stated function: 'they'll be asking you about what goals you've achieved so far, as well as helping you to identify any areas for improvement.' Checking goals achieved and spotting where you can improve is reviewing progress (E).Common trap: 'Help and support' sounds like confidence-building. It is the mentor's stated role in general terms and precedes the answer, tempting option A — but the specific help described is about goals and improvement.
- 15. B
- 'As part of your job you'll be doing some research online so obviously you'll have unlimited access for that but please don't use it for personal use.' Unlimited for work, forbidden for personal use — allowed but with a condition attached, which is B.Common trap: 'Unlimited' arrives before the limit. Research is presented as part of the job, which reads as encouragement (A) — the restriction only lands after the 'but'.
- 16. B
- 'After your probationary three-month period — some of you will be eligible for this — but it will depend on which department you're in and what your personal circumstances are.' Possible, but only after three months and only for some people: restrictions apply (B).Common trap: Pulled towards both extremes. 'Some of you will be eligible' sounds like approval (A), and the warning not to assume permission sounds like a ban (C) — the truth sits between them, which is what B captures.
- 17. C
- 'Apart from any statutory public holidays we ask that you don't book any holidays until after your six-month apprenticeship has finished.' Since the apprenticeship is six months, that rules out booking holidays for its entire duration — against the rules (C).Common trap: An exception that looks like a restriction. Public holidays are carved out and sickness is allowed, both of which suggest B — but neither is holiday you book, and the ban on booking runs the whole six months.
- 18. A
- 'Although you're not required to do this, it can be a valuable experience — so we advise you to take it up if possible.' Overtime is optional, but the company actively advises taking it: encouraged (A).Common trap: Optional mistaken for restricted. 'Not required' opens the sentence and 'don't worry if you're unavailable' closes the topic, so the encouragement in the middle is easy to lose between two permissions to decline.
- 19. A
- 'The only restriction for shoes we have is on high heels for health and safety reasons. Comfortable shoes like trainers are preferable.' Trainers are named as the preferred option, so they are encouraged (A) — the restriction applies to high heels instead.Common trap: The word 'restriction' next to the wrong footwear. The sentence before the answer is explicitly about restrictions on shoes, which pulls towards B — but the restriction is on high heels, and trainers are the recommended alternative.
- 20. C
- Because the subsidised canteen provides cheap hot meals, salads, snacks and drinks, 'we've decided to introduce a no packed lunch policy'. A no-packed-lunch policy means bringing food in is not allowed (C), and the reasons given are healthy eating and hygiene at workstations.Common trap: Food provision described before the ban. The canteen, snacks and drinks fill most of the paragraph and sound permissive, but they are the justification for the policy — the rule itself is stated only in the final clause.
- 21. include most of the world’s largest cities.
- Rob offers the population figure, and Carla corrects its scope: 'though that's all cities, not just ones on the coast. But most of the biggest cities are actually built by the sea. I'd not realised that before.' Rob answers 'Nor me', so the shared surprise is that most of the largest cities are coastal.Common trap: A statistic prefaced with 'we know that'. The population figure is stated first and sounds like the surprising fact, but Rob's 'we know' marks it as familiar — and Carla immediately points out it covers all cities.
- 22. may bring pollution to the cities.
- Rob traces a chain: as the city expands, agriculture and industry move inland along the river; 'that's not necessarily a problem, except it means more and more pollutants are discharged into the rivers', and Carla confirms 'So these are brought downstream to the cities?' The pollution ends up in the city, which is the problem he identifies.Common trap: The set-up is explicitly dismissed. Both wrong options are built from the spreading of agriculture and industry, and Rob rules that out with 'not necessarily a problem' before naming the real issue after 'except'.
- 23. They did not allow for the effects of climate change.
- 'They built channels to drain away the water in case of flooding ... But what they didn't take into account was global warming. So they built the drainage channels too close to sea level, and now sea levels are rising, they're more or less useless.' Failing to allow for global warming is failing to allow for climate change.Common trap: 'Faulty design' invites a guess. It is a general verdict spoken after the answer and could be read as poor materials or too few channels — but the specific mistake named is ignoring global warming.
- 24. pay for a new flood prevention system
- Rob separates immediate from long-term: 'Really they just need to find the money for something to replace the drainage channels, in order to protect against flooding now. But in the long term they need to consider the whole ecosystem.' The word 'now' marks the flood-prevention replacement as the immediate action.Common trap: Both distractors carry explicit time markers pointing away from 'immediately' — 'over the next ten years' and 'in the long term'. The question hinges on that one word, and only the answer is tagged 'now'.
- 25. greater coordination of activities
- Carla says coastal cities 'have got to start acting together at an international level instead of just doing their own thing', and Rob agrees 'Absolutely', adding 'they should be able to work together to some extent'. Acting together rather than separately is greater coordination of activities.Common trap: One option is already achieved, the other is dismissed as unlikely. Information is described as widely held, and shared policies are pushed into the distant future — leaving joint action as the thing they actually agree to prioritise.
- 26. B
- On the historical background Rob says 'we don't want to spend too long on that, the other students will already know a bit about it'. Not spending long on a section is keeping it short (B).Common trap: 'Other students' named in the reason, not the action. The clause explains why the section can be brief, but its wording matches option C — the students are not being involved, merely assumed to know the material.
- 27. A
- For geographical factors Carla suggests maps with the features marked; Rob asks 'On a handout you mean? Or some slides everyone can see?' and Carla picks the second — 'Yeah, that'd be better.' Slides shown to everyone are visuals (A).Common trap: Both options offered in one breath, and the rejected one comes first. 'Handout' is option E word for word, but Carla's 'that'd be better' selects the alternative Rob names second.
- 28. F
- Rob proposes going into past mistakes in more detail using the New Orleans flooding case study, and Carla agrees: 'We could use that as the basis for that part of the talk.' Building the section on a single case study is focusing on one example (F).Common trap: Audience mentioned again. What the other students have and have not read is background reasoning, and it reuses the wording of option C — but nothing asks the students to take part.
- 29. G
- On future risks Carla says she has little information, and Rob answers 'We'll need to look at some websites. Shouldn't take too long.' Looking at websites is doing online research (G).Common trap: Brevity mentioned immediately after. 'Shouldn't take too long' refers to how long the research will take, not how long the section should be — but it echoes option B.
- 30. C
- For international implications Carla suggests 'Maybe we could ask people in the audience. We've got people from quite a lot of different places.' Putting questions to the audience is involving other students (C).Common trap: A time condition on the final section. Rob's 'if we have time' pulls towards option B, but it is a caveat on doing the activity at all, not an instruction to keep the section short.
- 31. industry
- 'Demand is rising rapidly, because of the world's increasing population and expanding industry.' The note prints 'population' and keeps the same 'growth in' framing, so the gap takes the second cause — 'expanding industry' becomes 'industry'.Common trap: Energy nouns in the next sentence. Gas, coal and oil are the most concrete words in the opening and follow straight after the answer, but they are what currently supplies the demand, not what is driving it up.
- 32. constant
- 'This form of energy has plenty of potential, as the source is constant, and there's no danger of waves coming to a standstill.' The note asks what kind of source waves provide, and 'constant' is the adjective given — the standstill remark restates it.Common trap: Evaluation before the property. 'Plenty of potential' opens the sentence and reads like the advantage being recorded, but the note needs the adjective describing the source itself, which follows 'as'.
- 33. direction
- 'The problem with ocean waves is that they're erratic, with the wind making them travel in every direction.' The note's 'any direction' is the neutral version of 'every direction', and this is listed as a disadvantage because it complicates the technology.Common trap: The ideal stated right after the problem. 'The same straight line' describes what engineers would prefer, not what waves actually do — and 'line' is a tempting one-word answer for a sentence about movement.
- 34. floor
- 'Another drawback is that sand and other sediment on the ocean floor might be stopped from flowing normally, which can lead to environmental problems.' The note's 'movement of sand, etc.' matches 'sand and other sediment ... flowing', and where this happens is the ocean floor.Common trap: No competing location — the trap is dropping the answer altogether, since the note's 'etc.' already absorbs 'other sediment' and the sentence's weight falls on the environmental consequence.
- 35. predictable
- 'One major advantage of using the tide, rather than waves, as a source of energy is that it's predictable: we know the exact time of high and low tides for years to come.' The note keeps the same comparison — tides versus waves — so the gap takes the adjective, and knowing tide times years ahead confirms it.Common trap: No competing adjective, but the contrast is easy to invert: waves were just described as 'erratic', and a candidate carrying that word forward writes the opposite quality in the wrong slot.
- 36. bay
- 'One current plan is to create a tidal lagoon on the coast of Wales. This will be an area of water within a bay at Swansea, sheltered by a U-shaped breakwater.' The note names Swansea, so the gap is the feature the lagoon sits inside: a bay.Common trap: Three geographical nouns in two sentences. 'Lagoon' is already the subject of the note line, and 'breakwater' is the structure around the water — only 'bay' is the place it will be created in.
- 37. gates
- 'Then, in order to release the stored water, gates in the breakwater are opened. It pours powerfully out of the lagoon, driving the turbines in the breakwater in the opposite direction.' The note's 'driving the turbines in the reverse direction' matches that clause exactly, so what the water is released through is the gates.Common trap: Turbines and breakwater are both already in the note line. The sentence about sixteen hydro turbines is the memorable one, but the note asks what the water passes through, and the turbines are what it drives afterwards.
- 38. fuel
- 'The turbines are operated without the need for fuel, so it doesn't create any greenhouse gas emissions.' 'Without the need for' is the note's 'no _____ is required', so the answer is fuel.Common trap: A list of three advantages, all phrased as absences. The weather independence comes first and 'very little maintenance is needed' even reuses 'needed' — but only fuel is described as not required at all.
- 39. jobs
- 'It's estimated that electricity generated in this way will be relatively cheap, and that manufacturing the components would create more than 2,000 jobs, a big boost to the local economy.' The note's 'create a number of' matches 'would create more than 2,000', so the gap takes the noun: jobs.Common trap: Two estimates joined by 'and'. The cheap electricity is the first benefit and shares the same 'it's estimated that' framing — but the note's 'a number of' points to the countable item, which is jobs.
- 40. migration
- 'There are fears that lagoons might harm both fish and birds, for example by disturbing migration patterns, and causing a build-up of silt, affecting local ecosystems.' The note prints 'fish and birds' and 'silt', so the gap is the other thing affected: migration.Common trap: The second half of the same list is already in the note. Silt and ecosystems are spoken immediately after the answer, and 'ecosystems' is the more scientific-sounding word — but the note has already used silt.
Audio transcripts
Part 1 — A tourist reporting a theft at a police station
OFFICER: Good morning. What can I do for you? LOUISE: I want to report a theft. I had some things stolen out of my bag yesterday. OFFICER: I’m sorry to hear that. Right, so I’ll need to take a few details. Can I start with your name? LOUISE: Louise Taylor. OFFICER: OK, thank you. And are you resident in the UK? LOUISE: No, I’m actually Canadian. Though my mother was British. OFFICER: And your date of birth? LOUISE: December 14th, 1977. OFFICER: So you’re just visiting this country? LOUISE: That’s right. I come over most summers on business. I’m an interior designer and I come over to buy old furniture, antiques you know. There are some really lovely things around here, but you need to get out to the small towns. I’ve had a really good trip this year, until this happened. OFFICER: OK. So you’ve been here quite a while? LOUISE: Yes, I’m here for two months. I go back next week. OFFICER: So may I ask where you’re staying now? LOUISE: Well at present I’ve got a place at Park Apartments, that’s on King Street. I was staying at the Riverside Apartments on the same street, but the apartment there was only available for six weeks so I had to find another one. OFFICER: OK. And the apartment number? LOUISE: Fifteen. OFFICER: Right. OFFICER: Now, I need to take some details of the theft. So you said you had some things stolen out of your bag? LOUISE: That’s right. OFFICER: And were you actually carrying the bag when the theft took place? LOUISE: Yes, I really can’t understand it. I had my backpack on. And I went into a supermarket to buy a few things and when I opened it up my wallet wasn’t there. OFFICER: And what did your wallet have in it? LOUISE: Well, fortunately I don’t keep my credit cards in that wallet – I keep them with my passport in an inside compartment in my backpack. But there was quite a bit of cash there … about £250 sterling, I should think. I withdrew £300 from my account yesterday, but I did a bit of shopping, so I must have already spent about £50 of that. OFFICER: OK. LOUISE: At first I thought, oh I must have left the wallet back in the apartment, but then I realised my phone had gone as well. It was only a week old, and that’s when I realised I’d been robbed. Anyway at least they didn’t take the keys to my rental car. OFFICER: Yes. So you say the theft occurred yesterday? LOUISE: Yes. OFFICER: So that was September the tenth. And do you have any idea at all of where or when the things might possibly have been stolen? LOUISE: Well at first I couldn’t believe it because the bag had been on my back ever since I left the apartment after lunch. It’s just a small backpack, but I generally use it when I’m travelling because it seems safer than a handbag. Anyway, I met up with a friend, and we spent a couple of hours in the museum. But I do remember that as we were leaving there, at about 4 o’clock, a group of young boys ran up to us, and they were really crowding round us, and they were asking us what time it was, then all of a sudden they ran off. OFFICER: Can you remember anything about them? LOUISE: The one who did most of the talking was wearing a T-shirt with a picture of something … let’s see … a tiger. OFFICER: Right. Any idea of how old he might have been? LOUISE: Around twelve years old? OFFICER: And can you remember anything else about his appearance? LOUISE: Not much. He was quite thin … OFFICER: Colour of hair? LOUISE: I do remember that – he was blond. All the others were dark-haired. OFFICER: And any details of the others? LOUISE: Not really. They came and went so quickly. OFFICER: Right. So what I’m going to do now is give you a crime reference number so you can contact your insurance company. So this is ten digits: 87954 82361. LOUISE: Thank you. So should I …
Part 2 — An induction talk for new apprentices
Good morning everyone. My name’s Janet Parker and I’m the human resources manager. We’re very happy to welcome you to your new apprenticeship. I hope that the next six months will be a positive and enjoyable experience for you. I’d like to start with some general advice about being an apprentice. Most of you have very little or no experience of working for a big organisation and the first week or so may be quite challenging. There will be a lot of new information to take in but don’t worry too much about trying to remember everything. The important thing is to check with someone if you’re not sure what to do – you’ll find your supervisor is very approachable and won’t mind explaining things or helping you out. You’re here to learn so make the most of that opportunity. You’ll be spending time in different departments during your first week so make an effort to talk to as many people as possible about their work – you’ll make some new friends and find out lots of useful information. As well as having a supervisor, you’ll each be assigned a mentor. This person will be someone who’s recently completed an apprenticeship and you’ll meet with them on a weekly basis. Their role is to provide help and support throughout your apprenticeship. Of course, this doesn’t mean they’ll actually do any of your work for you – instead they’ll be asking you about what goals you’ve achieved so far, as well as helping you to identify any areas for improvement. You can also discuss your more long-term ambitions with them as well. Now I just want to run through a few company policies for our apprenticeship scheme with you… Most importantly, the internet. As part of your job you’ll be doing some research online so obviously you’ll have unlimited access for that but please don’t use it for personal use – you’ll have your own phones for that. Some of you have already asked me about flexible working. After your probationary three-month period – some of you will be eligible for this – but it will depend on which department you’re in and what your personal circumstances are. So please don’t assume you’ll automatically be permitted to do this. I want to make sure there’s no confusion about our holiday policy. Apart from any statutory public holidays we ask that you don’t book any holidays until after your six-month apprenticeship has finished. Time off should only be taken if you are unwell. Please speak to your supervisor if this is going to be a problem. You’ll be expected to work a 40-hour week but there may be opportunities to do overtime during busy periods. Although you’re not required to do this, it can be a valuable experience – so we advise you to take it up if possible. Obviously, we understand that people do have commitments outside work, so don’t worry if there are times when you are unavailable. As you know, we don’t have a formal dress code here – you may wear casual clothes as long as they’re practical – and the only restriction for shoes we have is on high heels for health and safety reasons. Comfortable shoes like trainers are preferable. There’s a heavily subsidised canteen on site where you can get hot meals or salads cheaply. Snacks and drinks are also provided – so we’ve decided to introduce a no packed lunch policy. This is partly to encourage healthy eating at work and partly to stop people from eating at their workstation, which is unhygienic. OK moving on to …
Part 3 — Two students planning a presentation on cities built by the sea
TUTOR: OK, so what I’d like you to do now is to talk to your partner about your presentations on urban planning. You should have done most of the reading now, so I’d like you to share your ideas, and talk about the structure of your presentation and what you need to do next. CARLA: OK Rob. I’m glad we chose quite a specific topic – cities built next to the sea. It made it much easier to find relevant information. ROB: Yeah. And cities are growing so quickly – I mean, we know that more than half the world’s population lives in cities now. CARLA: Yeah, though that’s all cities, not just ones on the coast. But most of the biggest cities are actually built by the sea. I’d not realised that before. ROB: Nor me. And what’s more, a lot of them are built at places where rivers come out into the sea. But apparently this can be a problem. CARLA: Why? ROB: Well, as the city expands, agriculture and industry tend to spread further inland along the rivers, and so agriculture moves even further inland up the river. That’s not necessarily a problem, except it means more and more pollutants are discharged into the rivers. CARLA: So these are brought downstream to the cities? ROB: Right. Hmm. Did you read that article about Miami, on the east coast of the USA? CARLA: No. ROB: Well, apparently back in the 1950s they built channels to drain away the water in case of flooding. CARLA: Sounds sensible. ROB: Yeah, they spent quite a lot of money on them. But what they didn’t take into account was global warming. So they built the drainage channels too close to sea level, and now sea levels are rising, they’re more or less useless. If there’s a lot of rain, the water can’t run away, there’s nowhere for it to go. The whole design was faulty. CARLA: So what are the authorities doing about it now? ROB: I don’t know. I did read that they’re aiming to stop disposing of waste into the ocean over the next ten years. CARLA: But that won’t help with flood prevention now, will it? ROB: No. Really they just need to find the money for something to replace the drainage channels, in order to protect against flooding now. But in the long term they need to consider the whole ecosystem. CARLA: Right. Really, though, coastal cities can’t deal with their problems on their own, can they? I mean, they’ve got to start acting together at an international level instead of just doing their own thing. ROB: Absolutely. The thing is, everyone knows what the problems are and environmentalists have a pretty good idea of what we should be doing about them, so they should be able to work together to some extent. But it’s going to be a long time before countries come to a decision on what principles they’re prepared to abide by. CARLA: Yes, if they ever do. CARLA: So I think we’ve probably got enough for our presentation. It’s only fifteen minutes. ROB: OK. So I suppose we’ll begin with some general historical background about why coastal cities were established. But we don’t want to spend too long on that, the other students will already know a bit about it. It’s all to do with communications and so on. CARLA: Yes. We should mention some geographical factors, things like wetlands and river estuaries and coastal erosion and so on. We could have some maps of different cities with these features marked. ROB: On a handout you mean? Or some slides everyone can see? CARLA: Yeah, that’d be better. ROB: It’d be good to go into past mistakes in a bit more detail. Did you read that case study of the problems there were in New Orleans with flooding a few years ago? CARLA: Yes, We could use that as the basis for that part of the talk. I don’t think the other students will have read it, but they’ll remember hearing about the flooding at the time. ROB: OK. So that’s probably enough background. CARLA: So then we’ll go on to talk about what action’s being taken to deal with the problems of coastal cities. ROB: OK. What else do we need to talk about? Maybe something on future risks, looking more at the long term, if populations continue to grow. CARLA: Yeah. We’ll need to do a bit of work there, I haven’t got much information, have you? ROB: No. We’ll need to look at some websites. Shouldn’t take too long. CARLA: OK. And I think we should end by talking about international implications. Maybe we could ask people in the audience. We’ve got people from quite a lot of different places. ROB: That’d be interesting, if we have time, yes. So now shall we …
Part 4 — A lecture on marine renewable energy
Producing enough energy to meet our needs has become a serious problem. Demand is rising rapidly, because of the world’s increasing population and expanding industry. Burning fossil fuels, like gas, coal and oil, seriously damages the environment and they’ll eventually run out. For a number of years now, scientists have been working out how we can derive energy from renewable sources, such as the sun and wind, without causing pollution. Today I’ll outline marine renewable energy – also called ocean energy – which harnesses the movement of the oceans. Marine renewable energy can be divided into three main categories: wave energy, tidal energy and ocean thermal energy conversion, and I’ll say a few words about each one. First, wave energy. Numerous devices have been invented to harvest wave energy, with names such as Wave Dragon, the Penguin and Mighty Whale, and research is going on to try and come up with a really efficient method. This form of energy has plenty of potential, as the source is constant, and there’s no danger of waves coming to a standstill. Electricity can be generated using onshore systems, using a reservoir, or offshore systems. But the problem with ocean waves is that they’re erratic, with the wind making them travel in every direction. This adds to the difficulty of creating efficient technology: ideally all the waves would travel smoothly and regularly along the same straight line. Another drawback is that sand and other sediment on the ocean floor might be stopped from flowing normally, which can lead to environmental problems. The second category of marine energy that I’ll mention is tidal energy. One major advantage of using the tide, rather than waves, as a source of energy is that it’s predictable: we know the exact time of high and low tides for years to come. For tidal energy to be effective, the difference between high and low tides needs to be at least five metres, and this occurs naturally in only about forty places on Earth. But the right conditions can be created by constructing a tidal lagoon, an area of sea water separated from the sea. One current plan is to create a tidal lagoon on the coast of Wales. This will be an area of water within a bay at Swansea, sheltered by a U-shaped breakwater, or dam, built out from the coast. The breakwater will contain sixteen hydro turbines, and as the tide rises, water rushes through the breakwater, activating the turbines, which turn a generator to produce electricity. Then, for three hours as the tide goes out, the water is held back within the breakwater, increasing the difference in water level, until it’s several metres higher within the lagoon than in the open sea. Then, in order to release the stored water, gates in the breakwater are opened. It pours powerfully out of the lagoon, driving the turbines in the breakwater in the opposite direction and again generating thousands of megawatts of electricity. As there are two high tides a day, this lagoon scheme would generate electricity four times a day, every day, for a total of around 14 hours in every 24 – and enough electricity for over 150,000 homes. This system has quite a lot in its favour: unlike solar and wind energy it doesn’t depend on the weather; the turbines are operated without the need for fuel, so it doesn’t create any greenhouse gas emissions; and very little maintenance is needed. It’s estimated that electricity generated in this way will be relatively cheap, and that manufacturing the components would create more than 2,000 jobs, a big boost to the local economy. On the other hand, there are fears that lagoons might harm both fish and birds, for example by disturbing migration patterns, and causing a build-up of silt, affecting local ecosystems. There are other forms of tidal energy, but I’ll go on to the third category of marine energy: ocean thermal energy conversion. This depends on there being a big difference in temperature between surface water and the water a couple of kilometres below the surface, and this occurs in tropical coastal areas. The idea is to bring cold water up to the surface using a submerged pipe. The concept dates back to 1881, when …
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