Cambridge IELTS 11 General Training Reading Test 2
3 passages · 40 questions · 60 minutes
the Facts
[[READ: 1–6]]
SUSTAINABLE SCHOOL TRAVEL STRATEGY
Over the last 20 years, the number of children being driven to school in England has doubled. National data suggests that one in five cars on the road at 8.50 am is engaged in the school run. Children are subject to up to 3.9 times more pollution in a car that is standing in traffic than when walking or cycling to school. Reducing cars around schools makes them safer places, and walking and cycling are better for health and the environment. It has been noted by teachers that children engaging in active travel arrive at school more alert and ready to learn.
The County Council has a strong commitment to supporting and promoting sustainable school travel. We collect data annually about how pupils get to school, and our report on the Sustainable School Travel Strategy sets out in detail what we have achieved so far and what we intend to do in the future. Different parts of the County Council are working together to address the actions identified in the strategy, and we are proud that we have been able to reduce the number of cars on the daily school run by an average of 1% in each of the last three years, which is equivalent to taking approximately 175 cars off the road annually, despite an increase in pupil numbers.
All schools have a School Travel Plan, which sets out how the school and the Council can collaborate to help reduce travel to school by car and encourage the use of public transport. Contact your school to find out what they are doing as part of their School Travel Plan to help you get your child to school in a sustainable, safe way.
[[READ: 7–14]]
FLU: THE FACTS
[A] Flu (influenza) is an acute viral respiratory infection. It spreads easily from person to person: at home, at school, at work, at the supermarket or on the train.
[B] It gets passed on when someone who already has flu coughs or sneezes and is transmitted through the air by droplets, or it can be spread by hands infected by the virus.
[C] Symptoms can include fever, chills, headache, muscle pain, extreme fatigue, a dry cough, sore throat and stuffy nose. Most people will recover within a week but flu can cause severe illness or even death in people at high risk. It is estimated that 18,500-24,800 deaths in England and Wales are attributable to influenza infections annually.
[D] Vaccination is the most effective way to prevent infection. Although anyone can catch flu, certain people are at greater risk from the implications of flu, as their bodies may not be able to fight the virus. If you are over 65 years old, or suffer from asthma, diabetes, or certain other conditions, you are considered at greater risk from flu and the implications can be serious. If you fall into one of these ‘at-risk’ groups, are pregnant or a carer, you are eligible for a free flu vaccination.
[E] If you are not eligible for a free flu vaccination, you can still protect yourself and those around you from flu by getting a flu vaccination at a local pharmacy.
[F] About seven to ten days after vaccination, your body makes antibodies that help to protect you against any similar viruses that may infect you. This protection lasts about a year.
[G] A flu vaccination contains inactivated, killed virus strains so it can’t give you the flu. However, a flu vaccination can take up to two weeks to begin working, so it is possible to catch flu in this period.
[H] A flu vaccination is designed to protect you against the most common and potent strains of flu circulating so there is a small chance you could catch a strain of flu not contained in the flu vaccine.
[I] The influenza virus is constantly changing and vaccines are developed to protect against the predicted strains each year so it is important to get vaccinated against the latest strains.
Speak to your GP or nurse today to book your flu vaccination.
Questions 1–6
Do the following statements agree with the information given in the passage?
TRUEif the statement agrees with the information
FALSEif the statement contradicts the information
NOT GIVENif there is no information on this
1. More children are injured when walking or cycling to school than when travelling by car.
2. Children who are driven to school are more ready to learn than those who walk or cycle.
3. Every year the Council gathers information about travel to schools.
4. The Council is disappointed with the small reduction in the number of cars taking children to school.
5. The number of children in schools has risen in recent years.
6. Parents can get help with paying for their children to travel to school by public transport.
Questions 7–14
The text has nine sections, A–I. Which sections contain the following information? Write the correct letter, A–I. You may use any letter more than once.
7. examples of people who are likely to be particularly badly affected by flu
8. how to get a vaccination if you choose to pay for it
9. why new vaccines become available
10. how long a vaccine remains effective
11. reference to the possibility of catching a different type of flu from the ones in the vaccine
12. categories of people who do not have to pay for vaccination
13. information about what a vaccine consists of
14. signs that you might have flu
Tips for Giving an Effective Business Presentation / How to Get a Job in Journalism
[[READ: 15–22]]
TIPS FOR GIVING AN EFFECTIVE BUSINESS PRESENTATION
Preparation
Get someone else to evaluate your performance and highlight your best skills. For example, go through your presentation in front of a colleague or relative. Think about who your audience is and what you want them to get out of the presentation. Think about content and style.
Go into the presentation room and try out any moves you may have to make, e.g. getting up from your chair and moving to the podium. Errors in the first 20 seconds can be very disorientating.
Familiarise yourself with the electronic equipment before the presentation and also have a backup plan in mind, should there be an unexpected problem like a power cut.
Dealing with presentation nervousness
A certain amount of nervousness is vital for a good presentation. The added adrenaline will keep your faculties sharp and give your presentation skills extra force. This can, however, result in tension in the upper chest. Concentrate on your breathing. Slow it right down and this will relax you. Strangely, having something to pick up and put down tends to help you do this.
It may seem an odd idea, but we seem to feel calmer when we engage in what’s referred to as a displacement activity, like clicking a pen or fiddling with jewellery. A limited amount of this will not be too obvious and can make you feel more secure at the start.
Interacting with your audience
Think of your presentation as a conversation with your audience. They may not actually say anything, but make them feel consulted, questioned, challenged, then they will stay awake and attentive.
Engage with your present audience, not the one you have prepared for. Keep looking for reactions to your ideas and respond to them. If your audience doesn’t appear to be following you, find another way to get your ideas across. If you don’t interact, you might as well send a video recording of your presentation instead!
Structuring effective presentations
Effective presentations are full of examples. These help your listeners to see more clearly what you mean. It’s quicker and more colourful. Stick to the point using three or four main ideas. For any subsidiary information that you cannot present in 20 minutes, try another medium, such as handouts.
End as if your presentation has gone well. Do this even if you feel you’ve presented badly. And anyway a good finish will get you some applause – and you deserve it!
[[READ: 23–27]]
HOW TO GET A JOB IN JOURNALISM
You can get a good qualification in journalism, but what employers actually want is practical, rather than theoretical, knowledge. There’s no substitute for creating real stories that have to be handed in by strict deadlines. So write for your school magazine, then maybe try your hand at editing. Once you’ve done that for a while, start requesting internships in newspapers in the area. These are generally short-term and unpaid, but they’re definitely worthwhile, since, instead of providing you with money, they’ll teach you the skills that every twenty-first century journalist has to have, like laying out articles, creating web pages, taking good digital pictures and so on.
Most reporters keep a copy of every story they’ve had published, from secondary school onwards. They’re called cuttings, and you need them to get a job – indeed a few impressive ones can be the deciding factor in whether you’re appointed or not. So start creating a portfolio now that will show off your developing talent.
It seems obvious – research is an important part of an effective job hunt. But it’s surprising how many would-be journalists do little or none. If you’re thorough, it can help you decide whether the job you’re thinking about applying for is right for you. And nothing impresses an editor more than an applicant who knows a lot about the paper.
There are two more elements to an application – your covering letter and curriculum vitae. However, your CV is the thing that will attract an editor’s attention first, so get it right. The key words are brevity, (no more than one page) accuracy (absolutely no spelling or typing errors) and clarity (it should be easy to follow).
In journalism, good writing skills are essential, so it’s critical that the style of your letter is appropriate. And, make sure it conveys your love of journalism and your eagerness to do the work.
Questions 15–22
Complete the sentences below. Choose NO MORE THAN TWO WORDS from the text for each answer.
15. Practising your presentation on a ………………………… or a family member is helpful.
16. Be prepared for a problem such as a ………………………….
17. One way to overcome pre-presentation nerves is to make your ………………………… less rapid.
18. It is acceptable to do something called a ………………………… at the start of the presentation to reassure you.
19. Your presentation should be like a ………………………… with the people who have come to hear you.
20. Check constantly for ………………………… to the points you are making.
21. Make sure you use plenty of ………………………… to communicate your message effectively.
22. To keep the presentation short, use things like ………………………… to provide extra details.
Questions 23–27
Complete the flow chart below. Choose ONE WORD ONLY from the text for each answer.
Getting a job in journalism
Gain relevant experience e.g. writing article to meet specific deadlines
↓
Apply for temporary (23) ………………………… with local papers
↓
and acquire extra (24) ………………………… you will need
↓
Build up a set of (25) ………………………… in a portfolio displaying how your writing ability has progressed over time
↓
Take time to do detailed (26) ………………………… first before applying for a post with a paper
↓
Once you decide to apply make sure your CV is short, makes sense and is without (27) ………………………… of any kind
↓
Write your covering letter paying particular attention to style
What is it Like to Run a Large Supermarket?
WHAT IS IT LIKE TO RUN A LARGE SUPERMARKET?
[A] You can’t beat really good service. I’ve been shopping in the Thamesmead branch of supermarket chain Morrisons, in south-east London, and I’ve experienced at first hand, the store’s latest maxim for improving the shopping experience – help, offer, thank. This involves identifying customers who might need help, greeting them, asking what they need, providing it, thanking them and leaving them in peace. If they don’t look like they want help, they’ll be left alone. But if they’re standing looking lost and perplexed, a member of staff will approach them. Staff are expected to be friendly to everyone. My checkout assistant has certainly said something to amuse the woman in front of me, she’s smiling as she leaves. Adrian Perriss, manager of the branch, has discussed the approach with each of his 387 staff. He says it’s about recognising that someone needs help, not being a nuisance to them. When he’s in another store, he’s irritated by someone saying, ‘Can I help you?’ when he’s only just walked in to have a quick look at the products.
[B] How anyone can be friendly and enthusiastic when they start work at dawn beats me. The store opens at 7 am, Monday to Saturday, meaning that some staff, including Perriss, have to be here at 6 am to make sure it’s clean, safe and stocked up for the morning rush. Sometimes he walks in at 6 am and thinks they’re never going to be ready on time – but they always are. There’s so much going on overnight – 20 people working on unloading three enormous trailers full of groceries.
[C] Perriss has worked in supermarkets since 1982, when he became a trolley boy on a weekly salary of £76. ‘It was less money than my previous job, but I loved it. It was different and diverse. I was doing trolleys, portering, bread, cakes, dairy and general maintenance.’ After a period in the produce department, looking after the fruit and vegetables, he was made produce manager, then assistant store manager, before reaching the top job in 1998. This involved intensive training and assessment through the company’s future store manager programme, learning how to analyse and prioritise sales, wastage, recruitment and many other issues. Perriss’ first stop as store manager was at a store which was closed soon afterwards – though he was not to blame.
[D] Despite the disappointing start, his career went from strength to strength and he was put in charge of launching new stores and heading up a ‘concept’ store, where the then new ideas of preparing and cooking pizzas in store, and having a proper florist, and fruit and vegetable ‘markets’ were trialled. All Morrisons’ managers from the whole country spent three days there to see the new concept. ‘That was hard work,’ he says, ‘long days, seven days a week, for about a year.’
[E] Although he oversees a store with a large turnover, there is a strongly practical aspect to Perriss’s job. As we walk around, he chats to all the staff while checking the layout of their counters and the quality of the produce. He examines the baking potato shelf and rejects three, one that has split virtually in half and two that are beginning to go green. He then pulls out a lemon that looks fine to me. When I ask why, he picks up a second lemon and says: ‘Close your eyes and just feel and tell me which you would keep.’ I do and realise that while one is firm and hard, the other is going a bit squashy.
[F] Despite eagle-eyed Perriss pulling out fruit and veg that most of us would buy without a second thought, the wastage each week is tiny: produce worth £4,200 is marked down for a quick sale, and only £400-worth is scrapped. This, he explains, is down to Morrisons’ method of ordering, still done manually rather than by computer. Department heads know exactly how much they’ve sold that day and how much they’re likely to sell the next, based on sales records and allowing for influences such as the weather.
[G] Perriss is in charge of 1,000 man-hours a week across the store. To help him, he has a key team of four, who each have direct responsibility for different departments. He is keen to hear what staff think. He recently held a ‘talent’ day, inviting employees interested in moving to a new job within the store to come and talk to him about why they thought they should be promoted, and discuss how to go about it. ‘We had twenty-three people come through the door, people wanting to talk about progression,’ he says. ‘What do they need to do to become a supervisor? Twenty-three people will be better members of staff as a result of that talk.’
[H] His favourite department is fish, which has a 4 m-long counter run by Debbie and Angela, who are busy having a discussion about how to cook a particular fish with a customer. But it is one of just 20 or so departments around the store and Perriss admits the pressure of making sure he knows what’s happening on them all can be intense. ‘You have to do so much and there could be something wrong with every single one, every day,’ he says. ‘You’ve got to minimise those things and shrink them into perspective. You’ve got to love the job.’ And Perriss certainly does.
Questions 28–35
Choose the correct heading for each paragraph from the list of headings below.
List of Headings:
i Why Perriss chose a career in supermarkets
ii Preparing for customers to arrive
iii Helping staff to develop
iv Demonstrating a different way of organising a store
v The benefit of accurate forecasting
vi Keeping everything running as smoothly as possible
vii Making sure the items on sale are good enough
viii Noticing when customers need assistance
ix How do staff feel about Perriss?
x Perriss’s early career
28. Paragraph A:
29. Paragraph B:
30. Paragraph C:
31. Paragraph D:
32. Paragraph E:
33. Paragraph F:
34. Paragraph G:
35. Paragraph H:
Questions 36–40
Do the following statements agree with the information given in the passage?
TRUEif the statement agrees with the information
FALSEif the statement contradicts the information
NOT GIVENif there is no information on this
36. Perriss encourages staff to offer help to all customers.
37. Perriss is sometimes worried that customers will arrive before the store is ready for them.
38. When Perriss first became a store manager, he knew the store was going to close.
39. On average, produce worth £4,200 is thrown away every week.
40. Perriss was surprised how many staff asked about promotion on the ‘talent’ day.
Answers
1. Not Given
2. False
3. True
4. False
5. True
6. Not Given
7. D
8. E
9. I
10. F
11. H
12. D
13. G
14. C
15. colleague
16. power cut
17. breathing
18. displacement activity
19. conversation
20. reactions
21. examples
22. handouts
23. internships
24. skills
25. cuttings
26. research
27. errors
28. viii
29. ii
30. x
31. iv
32. vii
33. v
34. iii
35. vi
36. False
37. True
38. Not Given
39. False
40. Not Given
Explanations
- 1. Not Given
- The passage says reducing cars makes schools safer and that walking/cycling are better for health, but it never gives or compares any injury figures for children walking/cycling versus travelling by car.Common trap: Safety vs injury conflation trap — the passage discusses general safety benefits of fewer cars, not a comparison of actual injury rates between the two groups.
- 2. False
- The passage states the opposite — it is children who walk or cycle (active travel) who arrive more alert and ready to learn, not those who are driven.Common trap: Reversal trap — the statement swaps which group of children is said to be more ready to learn.
- 3. True
- The passage confirms data is collected annually, which matches 'every year'.Common trap: None significant — direct paraphrase of 'annually' as 'every year'.
- 4. False
- The Council describes itself as proud of the reduction, not disappointed.Common trap: Attitude reversal trap — the Council's stated attitude is pride, not disappointment.
- 5. True
- The passage confirms an increase in pupil numbers.Common trap: None significant — direct match.
- 6. Not Given
- The School Travel Plan is said to encourage the use of public transport, but nothing is said about financial help or subsidies for the cost of travel.Common trap: Encouragement vs financial assistance trap — encouraging the use of public transport is not the same as paying towards its cost.
- 7. D
- Section D names specific groups who are at greater risk and for whom the effects of flu can be serious: the over-65s and those with asthma, diabetes or certain other conditions.Common trap: Risk vs example trap — Section C describes flu's dangerous outcomes in general (severe illness, death) without naming which people are affected; D specifically lists the at-risk groups.
- 8. E
- Section E explains that those not eligible for a free vaccination can still get one (i.e. pay for it) at a local pharmacy.Common trap: Free vs paid vaccination trap — D describes who gets it free; E describes the paid alternative for everyone else.
- 9. I
- Section I explains that the virus keeps changing, so new vaccines are developed each year to match the predicted strains.Common trap: None significant — direct paraphrase.
- 10. F
- Section F states that the protection from a vaccination lasts about a year.Common trap: Timing trap — Section G's 'two weeks' refers to how long the vaccine takes to start working, not how long its protection lasts.
- 11. H
- Section H explains that a vaccine only protects against the most common strains, so there is a small chance of catching a strain not contained in the vaccine.Common trap: Strain confusion trap — Section G describes catching flu (the same strain) during the two-week window before the vaccine starts working, not catching a different, uncovered strain.
- 12. D
- Section D lists who is eligible for a free flu vaccination: at-risk groups, pregnant women and carers.Common trap: None significant — a different span of Section D from the one used for Question 7.
- 13. G
- Section G describes what the vaccine contains: inactivated, killed virus strains.Common trap: None significant — direct match.
- 14. C
- Section C lists the symptoms of flu, which are the signs a person might have it.Common trap: None significant — direct match.
- 15. colleague
- The passage recommends going through your presentation in front of a colleague or relative; 'family member' paraphrases 'relative'.Common trap: None significant — synonym paraphrase ('relative' → 'family member').
- 16. power cut
- The passage advises having a backup plan for an unexpected problem such as a power cut.Common trap: None significant — direct match.
- 17. breathing
- The passage advises concentrating on breathing and slowing it right down to relax.Common trap: None significant — 'less rapid' paraphrases 'slow it right down'.
- 18. displacement activity
- The passage names this reassuring habit a displacement activity, such as clicking a pen or fiddling with jewellery.Common trap: None significant — direct match.
- 19. conversation
- The passage advises thinking of the presentation as a conversation with the audience.Common trap: None significant — direct match.
- 20. reactions
- The passage advises keeping looking for reactions to your ideas and responding to them.Common trap: None significant — direct match.
- 21. examples
- The passage states effective presentations are full of examples, which help listeners see the point more clearly.Common trap: None significant — direct match.
- 22. handouts
- The passage suggests using another medium, such as handouts, for subsidiary information that cannot be covered within the time limit.Common trap: Medium vs handout trap — the general term 'another medium' is specifically exemplified by handouts.
- 23. internships
- The passage advises starting to request internships in newspapers in the area once you have gained some initial experience.Common trap: None significant — direct match.
- 24. skills
- The passage explains that internships teach the skills every journalist needs, such as laying out articles and creating web pages.Common trap: None significant — direct match.
- 25. cuttings
- The passage states reporters keep copies of every published story, called cuttings, needed to show a developing portfolio.Common trap: None significant — direct match.
- 26. research
- The passage states research is an important part of an effective job hunt, done before applying for a job.Common trap: None significant — direct match.
- 27. errors
- The passage states the CV must be accurate, meaning absolutely no spelling or typing errors.Common trap: None significant — direct match.
- 28. viii
- Section A describes staff watching for customers who look lost and approaching them to offer help — noticing when customers need assistance.Common trap: Attitude vs action trap — heading ix (staff feelings about Perriss) is tempting since staff behaviour is described, but the section is about spotting customer need, not staff opinions of Perriss.
- 29. ii
- Section B describes staff arriving early to get the store clean, safe and stocked before it opens — preparing for customers to arrive.Common trap: None significant — direct match.
- 30. x
- Section C describes Perriss's early working life, starting as a trolley boy in 1982 through to becoming assistant store manager — Perriss's early career.Common trap: Motive vs history trap — heading i (why Perriss chose a career) is tempting, but the section recounts what his early jobs were, not why he chose the industry.
- 31. iv
- Section D describes the 'concept' store where new ideas — in-store pizza, a florist, fresh-produce 'markets' — were trialled, shown to managers nationwide.Common trap: None significant — direct match.
- 32. vii
- Section E shows Perriss checking the quality of produce, rejecting poor potatoes and comparing lemons — making sure the items on sale are good enough.Common trap: None significant — direct match.
- 33. v
- Section F explains that accurate, records-based forecasting of sales keeps wastage tiny — the benefit of accurate forecasting.Common trap: None significant — direct match.
- 34. iii
- Section G describes the 'talent' day where staff interested in promotion could discuss how to progress — helping staff to develop.Common trap: None significant — direct match.
- 35. vi
- Section G closes with Perriss describing how he keeps the many departments' problems in perspective and manageable — keeping everything running as smoothly as possible.Common trap: None significant — direct match.
- 36. False
- Staff are told to leave customers alone if they don't look like they want help, and to approach only those who look lost — help is offered selectively, not to all customers.Common trap: Universal vs conditional trap — staff are friendly to everyone, but help itself is only offered to customers who appear to need it, not to all customers.
- 37. True
- Perriss sometimes worries the store won't be ready in time for opening, though it always is.Common trap: None significant — direct match.
- 38. Not Given
- The passage says the store closed soon after Perriss's first posting as manager, and that he was not to blame, but it never says he knew in advance that it would close.Common trap: Retrospective knowledge trap — the passage reports what happened afterwards, not what Perriss knew or expected at the time.
- 39. False
- The £4,200 figure is the value of produce marked down for a quick sale, not thrown away — only the smaller £400 figure is actually scrapped.Common trap: Marked-down vs scrapped trap — confuses the larger marked-down figure with the much smaller discarded/scrapped figure.
- 40. Not Given
- The passage states that twenty-three people came to talk about progression, but it never states that Perriss was surprised by this number.Common trap: Fact vs reaction trap — the number of attendees is given, but Perriss's emotional reaction (surprise) is never stated.
Comments
Loading comments…